What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. Every deposit or withdrawal transaction generates a record tied to your account wallet; we
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keep that record to process your request accurately and to meet our obligations under the applicable rules of the regions where we operate. We also collect device and session data automatically — the type of handset you are using, your browser, your approximate location, and how
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you navigate the site. This helps us keep the platform running correctly for mobile users and to flag unusual activity on your account. We do not sell your personal data to third parties. Where we share information — for example, with payment processors handling your bKash
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or Nagad transfer — we share only what that processor needs to complete the transaction. Data retention periods vary by data type and by jurisdiction. If you close your account, we will retain only what we are required to keep under the applicable rules; everything else
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is removed. Availability of this service depends on local law and eligible regions, and the data we are required to collect may differ accordingly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.